PHONE: 1-800-556-6484    FAX: 1-800-334-5277

Kitchen Equipment Program

Kitchen Equipment ProgramNG&G's Kitchen Equipment Program provides scheduled, emergency and preventative maintenance services on all types of kitchen equipment. NG&G combines self-performed and managed food equipment service including 50 service technicians throughout the northeast plus a network of over 500 qualified service partners providing a single-source solution with one standard for food equipment service.

Our approach provides a one call solution to repair, installations, retrofits and preventive maintenance for refrigeration, hot and cold beverage, and cooking equipment. Our repair technicians have experience servicing all major brands of equipment. In addition, every technician is equipped with wireless laptops and PDAs for access to parts inventories, part diagrams and manuals, equipment photography, and service call interaction in real time. Service vans are stocked with most common repair parts as well as GPS allowing for the most efficient technician routing for faster and cost effective equipment repair. Key employees are in place to run the parts distribution and procurement department and to see that all stocking levels and locations are maintained.

NG&G's Kitchen Equipment Services include the following:

  • Emergency services
  • Preventive & planned maintenance
  • Technical support services
  • Parts Distribution
  • Installation services
  • Software & hardware updates
  • Service & maintenance contracts
  • Refurbish and swap programs
  • Dispatch and call center services
  • Reporting, metrics review and management

The equipment serviced as part of our program includes but is not limited to the following:

  • Freezers/Walk In's/Reach In's/Chillers
  • All Cooking Equipment (Ovens, Grills, Roller Grills, Combi's, Fryers, Kettles, Skittles, Etc.)
  • All Cold and Hot Food Preparation Equipment
  • Ice Makers/Flakers
  • Water Dispensers/Coolers/Frozen Beverage
  • Water Filtration
  • Espresso Automatics/Manuals
  • Drip Brewing/Grinders/ Roasters
  • Dish Machines
  • Electrical/Mechanical Equipment Repairs